1. Who we are
This Privacy Policy explains how NATIVE STACK AGENCY S.R.L. (“Native Stack Agency”, “we”, “us” or “our”) handles personal data in connection with this website, nativestackagency.com.
The data controller for the processing described in this policy is NATIVE STACK AGENCY S.R.L., registered at Strada Aleksandr Sergheevici Pușkin, Nr. 12, S2, CAM. C11, Sector 1, Bucharest, Romania. You can contact us at contact@nativestackagency.com.
2. Information we may collect
Depending on how you interact with the website, we may process:
- Contact information, such as your name, email address, company name and the contents of a message you send to us.
- Technical information, such as IP address, browser type, device type, approximate location, referring URL and server log information processed by hosting or security providers.
- Business enquiry information that you voluntarily provide when contacting us about our services.
- Advertising or analytics data if measurement technologies are implemented on the website and lawfully enabled.
3. How we use personal data
We may use personal data to:
- respond to enquiries and communicate with prospective or existing clients;
- take steps requested by you before entering into a contract;
- provide, secure, maintain and improve our website and services;
- prevent misuse, fraud, security incidents or unlawful activity;
- comply with legal, accounting, regulatory or record-keeping obligations; and
- measure advertising performance where lawful and where the relevant technology has been enabled.
4. Legal bases
Where the GDPR or similar laws apply, our legal bases may include your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating a secure and effective business and website. Where consent is required for non-essential advertising or analytics technologies, we will rely on consent before activating them.
5. Contact form and email
When you submit our contact form, the information you enter is transmitted to FormSubmit, a third-party form processing service, so the enquiry can be delivered to contact@nativestackagency.com. FormSubmit may process and temporarily retain submission data as part of providing that service. If you prefer not to use the form, you can contact us directly by email.
6. Hosting, security and service providers
This website is hosted and delivered through Cloudflare, which may process limited technical information such as IP addresses, HTTP request data and security logs to provide hosting, delivery, security and abuse-prevention services. Contact-form submissions are processed by FormSubmit for delivery to our business inbox. We may also use email, IT, accounting, legal or other professional providers where reasonably necessary.
7. Microsoft Advertising and other measurement technologies
We may use Microsoft Advertising services, including Universal Event Tracking (“UET”), or other advertising measurement technologies to understand campaign performance and user interactions. If such technologies are enabled, Microsoft may collect or receive information from this website or from us in order to provide advertising, measurement, reporting and related services.
Where applicable law requires consent before advertising or analytics tags are activated, we will obtain the required consent before activating those technologies. You can review the Microsoft Privacy Statement for information about Microsoft’s data practices.
8. Cookies and similar technologies
Please see our Cookie Policy for information about cookies, browser storage and similar technologies. Optional analytics or advertising technologies should not be activated before the required consent has been obtained.
9. Sharing personal data
We may disclose personal data only where reasonably necessary to:
- service providers acting on our behalf, such as hosting, security, email, professional or IT providers;
- competent authorities where disclosure is required by law or a valid legal process;
- protect our legal rights, users, systems or business; or
- complete a corporate transaction, subject to applicable legal safeguards.
We do not sell personal data for monetary consideration.
10. International transfers
Some service providers may process information outside Romania or the European Economic Area. Where required, we seek to rely on lawful transfer mechanisms and appropriate safeguards.
11. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations. Retention periods may vary depending on the type of information and applicable requirements.
12. Your privacy rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may submit a request through our Privacy Request page or email us at contact@nativestackagency.com.
If the GDPR applies, you may also have the right to lodge a complaint with the competent supervisory authority.
13. Security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No website or transmission method can be guaranteed to be completely secure.
14. Children
This website and our agency services are intended for businesses and are not directed to children. We do not knowingly solicit personal information from children through this website.
15. Changes to this policy
We may update this Privacy Policy when our practices, services or legal obligations change. The effective date shown at the top of the page indicates when this version became effective.
16. Contact
Privacy questions may be sent to contact@nativestackagency.com. You may also write to NATIVE STACK AGENCY S.R.L., Strada Aleksandr Sergheevici Pușkin, Nr. 12, S2, CAM. C11, Sectorul 1, București, Bucharest, 011996, Romania.